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Saturday, November 9, 2013

Consumer Psychology Market

NAME: Chimadike Chimaraoke Anderson MATRIC NO: 119085078 COURSE TITLE: Consumer psychological science and management in Organizations COURSE CODE: MMP 821 TOPIC: The office of consumer protection agencies and the judiciary on consumer protection LECTURER: Dr Ayenibiowo THE spot OF CONSUMER resistance AGENCIES AND THE JUDICIARY ON CONSUMER PROTECTION. The enforcement of consumer rights is a serious business in Nigeria. Consumers are often reluctant to enforce their rights for a sorting of reasons, including ignorance of their rights, poverty, and the judiciarys rigid adherence to strict legal rules that influence it really difficult for consumers to prevail. When a consumer alleges that the blurs in a special(prenominal) result are the result of negligence, for example, the consumer must prove the acts or omissions in the production process that constitute negligence. The issue is compound by the defence of foolproof formation of production, which has become quite a frequent with manufacturers. The practice adopted by manufacturers is to demonstrate an spick system of production with a view to convincing the motor inn that such a system is incapable of admitting any defect as alleged by the consumer.
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Decided cases show juridical drop to accept such foolproof system as a defence. (See, e.g. Boardman v Guinness (Nig) Ltd. (1980) NCLR 109 at 126; Okonkwo v. Guinness (Nig.) Ltd. [1980] NCLR at 130; Ebelamu v. Guiness (Nig.) Ltd. FCA/ one hundred one/82) apt(p) this scenario, the establishment of State Consumer resistance Committees is seen by consumer activists as a development that has the pote ntial to engender interest in the enforcemen! t of consumer rights. The Consumer justification Council Act reserves for the establishment of a Council at the national train and a State Committee in each(prenominal) province of the Federation. The Consumer Protection Council is a Federal consumer enforcement agency with the authorisation to provide redress to consumer complaints...
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