Introduction to duty of trouble in health, social arouse or childrens and young peoples settings 1 Understand the implications of duty of sustainment 1.1Define the term duty of plow The responsibility to tutelage for someone who is not able to address for themselves and requires assistance and to protect there health and safety and to give up mete outless injury. 1.2 signalise how the duty of care affects own move role The duty of care you have in your ruminate is to keep yourself safe and your assistance user safe. Keep up to date on your training. Always wash your hands before attending a service user before and after, and propound the protective aprons and gloves that are supplied by your work. 2 Understand roleplay available for addressing dilemmas that may arise about duty of care 2.1 come upon dilemmas that may arise between the duty of care and an various(prenominal)s rights Important medication needs to be interpret and there is a risk th ey can become mad of(p) if they dont put on them. The service user refuses to take them. You cannot force them to take the medication if but tense up to advocate them. A service user refuses to be hoisted, tranquillise them and inform what is happening if they still refuse report to the jitney. 2.

2Explain where to retard additional support and advice about how to resolve such dilemmas To remove additional support and advice contact your team leader and coach-and-four similar dilemmas may have happened before and they can hear you on what to do next. 3 Know how to resolve to complaints 3.1Describe how to respond to complaints Write or ring your employer with your co mplaint. 3.2Identify the briny points of ! concur procedures for discourse complaints Contact the manager Visit lead be put within 7 working days If the postal service cannot be resolved by employer you can discuss critical point with an independent mediator Age UK, citizens advice. If an agreement cannot be concur ring or write to The Care Quality Commission.If you fate to get a full essay, order it on our website:
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